MIDTERM EXAMINATION
Spring 2009
ENG201- Business and Technical English Writing (Session - 1)
Question No: 1 ( Marks: 1 ) - Please choose one
Which one of these words is not a synonym for "business"?
Captial
Enterprise
Project
Venture
Question No: 2 ( Marks: 1 ) - Please choose one
Which format should be used if the document will be sent to outside individuals?
Letter
Presentation
Memoramdum
Manuscript
Question No: 3 ( Marks: 1 ) - Please choose one
Which of the followings are like good mail order forms, although they also provide
more room for explaining special needs.
Order letters
Adjustment letters
Inquiry letters
Deposit letters
Question No: 4 ( Marks: 1 ) - Please choose one
Which question is used to ask about residential status?
What's your address?
Where are you from?
Where do you belong to?
Please sign here.
Question No: 5 ( Marks: 1 ) - Please choose one
Which is a correct response to the question: How do you do?
I'm fine.
I'm alright.
How do you do?
I’m doing fine.
Question No: 6 ( Marks: 1 ) - Please choose one
Which of the following should NOT be used while answering the phone?
Ken speaking
This is Ken
What do you want?
Can you hold on?
Question No: 7 ( Marks: 1 ) - Please choose one
Complete the question tag: They worked for Kaufman's,
Did they?
Haven't they?
Didn't they?
Had they?
Question No: 8 ( Marks: 1 ) - Please choose one
Which of the following is achieved through a balance between precise language and
familiar language?
Clarity
Correctness
Concreteness
Conciseness
Question No: 9 ( Marks: 1 ) - Please choose one
Which of the following is the first thing you must consider while writing a resume?
Defining your objectives
Planning your objectives
Evaluating your objectives
Revising your objectives
Question No: 10 ( Marks: 1 ) - Please choose one
How many steps are essential for successful oral statement?
Five
Six
Seven
Eight
Question No: 11 ( Marks: 1 ) - Please choose one
Which of the following is the main task of a Conventional Résumé?
Provide functions and tasks the applicant can perform
Make your name and professional achievements prominent
Put the most important information first
Place the name and professional objectives at the top
Question No: 12 ( Marks: 1 ) - Please choose one
What kind of paper can be used for a Conventional Résumé?
White paper
Buff paper
Gray paper
All of the above
Question No: 13 ( Marks: 1 ) - Please choose one
What strategies should be opted for writing to Technicians?
Keep introductions and background information brief
Make information accessible
Provide short definitions or explanations of any unfamiliar term
All of the above
Question No: 14 ( Marks: 1 ) - Please choose one
How many aspects does Accuracy have?
6
5
4
3
Question No: 15 ( Marks: 1 ) - Please choose one
Which type of letter not only conveys information, but also establishes a contractual
relationship between you and the organization or person offering you the position?
Job application letter
Acceptance letter
Inquiry letter
Transmittal letter
Question No: 16 ( Marks: 1 ) - Please choose one
Communication can be defined as--------
A sense of unshared understanding
The process of attempting to drop information
The activity of conveying information
Replacement of something
Question No: 17 ( Marks: 2 )
What is the difference between cover letter and resume?
Question No: 18 ( Marks: 2 )
What are the characteristics of a well organized message?
Question No: 19 ( Marks: 3 )
What are the benefits of Completeness in messages?
Question No: 20 ( Marks: 5 )
What is meant by "concreteness"? Explain it with the help of examples.
Question No: 21 ( Marks: 10 )
You are student of business administration, at the end of session you are required to
do one year internship experience in a well reputed software company (Adam Soft).
Write a letter of inquiry to Director of Software Company (Adam Soft) about
internship opportunities and present yourself fully enthusiastic, motivated and
active participant.
FINALTERM EXAMINATION
Spring 2010
ENG201- Business and Technical English Writing (Session - 2)
Time: 90 min
Marks: 55
Question No: 1 ( Marks: 1 ) - Please choose one
Which of the following you consider while making the framework of your table?
► How to order the rows and columns
► How to align entries in the columns
► Where to place special notes
► All of them
Question No: 2 ( Marks: 1 ) - Please choose one
In which of the following bars are replaced by drawings that represent the thing described?
► Bar graphs
► Line Graphs
► Pictographs
► Photographs
Question No: 3 ( Marks: 1 ) - Please choose one
Complete the question tag: They worked for Kaufman's,
► Did they?
► Haven't they?
► Didn't they?
► Had they?
Question No: 4 ( Marks: 1 ) - Please choose one
Biased language that might offend the audience is based on ---------------
► Cultural bias, gender bias
► Cultural bias, nationality bias
► Unity bias, nationality bias
► None of them
Question No: 5 ( Marks: 1 ) - Please choose one
What is meant by the term 'Connotative'?
► It refers to the literal meaning of words.
► It refers to the associations that are connected to a certain word.
► It refers to general meaning of words.
► It refers to cognitive meaning of words.
Question No: 6 ( Marks: 1 ) - Please choose one
How can we increase the audience’s ability to absorb and remember information from a purely practical standpoint?
► Audience attention
► Presentation
► Speech
► The visual aids
Question No: 7 ( Marks: 1 ) - Please choose one
"I am currently studying veterinary medicine, and I am working part-time at an animal clinic." This statement in the introduction of the speech could best be described as:
► Gaining attention
► Revealing the topic
► Establishing credibility
► Bragging
Question No: 8 ( Marks: 1 ) - Please choose one
What is meant by task-facilitating roles?
► Suggesting decision-making procedures that will move the group towards the goal
► Drawing out other members by showing verbal support
► Offering to yield on a point in the interest of reaching mutually acceptable decision
► Drawing out other members by showing verbal and non verbal support, praise or
agreement
Question No: 9 ( Marks: 1 ) - Please choose one
Choose the correct sentence.
► You may not enter Mr. Harris office without his permission.
► You may not enter Mr. Harrises office without his permission.
► You may not enter Mr. Harrises' office without his permission.
► You may not enter Mr. Harris's office without his permission.
Question No: 10 ( Marks: 1 ) - Please choose one
Choose the sentence with the correct punctuation.
► We ask, therefore; that you keep this matter confidential.
► We ask, therefore, that you keep this matter confidential.
► We ask; therefore, that you keep this matter confidential.
► We ask: therefore, that you keep this matter confidential.
Question No: 11 ( Marks: 1 ) - Please choose one
Choose the sentence with the correct punctuation.
► The order was requested six weeks ago, therefore I expected the shipment to arrive by now.
► The order was requested six weeks ago, therefore, I expected the shipment to arrive by now.
► The order was requested six weeks ago: therefore, I expected the shipment to arrive by now.
► The order was requested six weeks ago; therefore, I expected the shipment to arrive by now.
Question No: 12 ( Marks: 1 ) - Please choose one
Choose the sentence with the correct punctuation.
► The American flag has three colors: namely, red, white, and blue.
► The American flag has three colors, namely; red, white, and blue.
► The American flag has three colors; namely, red, white, and blue.
► The American flag has three colors namely, red, white, and blue.
Question No: 13 ( Marks: 1 ) - Please choose one
What is meant by intended reader?
► Simple reader
► Complex reader
► A member of a target audience
► Unplanned reader
Question No: 14 ( Marks: 1 ) - Please choose one
The act of considering or examining something in order to judge its value shows:
► Credibility
► Evaluation
► Conciseness
► All of them
Question No: 15 ( Marks: 1 ) - Please choose one
Which method is a bottom-up or generative approach to research?
► Pattern method
► Hypothesis method
► Inductive method
► Deductive method
Question No: 16 ( Marks: 1 ) - Please choose one
What are the best persuasive messages closely connected to?
► The indirect approach
► The positive aspects of your message
► The direct approach
► The desires and interests of the audience
Question No: 17 ( Marks: 1 ) - Please choose one
Choose the correct option.
A good business letter is simple and straightforward without being harsh or ----------.
► patriotic
► paternal
► patronizing
► panoramic
Question No: 18 ( Marks: 1 ) - Please choose one
Which type of Visual aid is the most difficult to execute effectively?
► Graphics
► Projections
► Handouts
► Film and video
Question No: 19 ( Marks: 1 ) - Please choose one
Choose the correct option.
Feasibility reports are used:
► To analyze problems and predict practical alternatives
► To control problems, sell products and services
► To monitor and control production, sales, shipping, etc.
► To solve problems and supply facts
Question No: 20 ( Marks: 1 ) - Please choose one
What is the typical sequence of interviews?
► Screening stage and final stage.
► Screening stage, selection stage, and final stage.
► Selection stage and final stage.
► There is no typical sequence of interviews.
Question No: 21 ( Marks: 2 )
Why Proposals are written?
Question No: 22 ( Marks: 2 )
What are the characteristics of a good interviewer?
Question No: 23 ( Marks: 2 )
What is the problem with a double negative in a sentence?
Question No: 24 ( Marks: 3 )
How do Visual Aids support your arguments?
Question No: 25 ( Marks: 3 )
What is Analogy?
Question No: 26 ( Marks: 3 )
What are the general rules for capitalizing letters?
Question No: 27 ( Marks: 5 )
What is coherence and why is it important?
Question No: 28 ( Marks: 5 )
What are Test Specifications?
Question No: 29 ( Marks: 5 )
Differentiate between Graphic visual aids and Text visuals.
Question No: 30 ( Marks: 5 )
Write down the five purposes of using Colons.
MIDTERM EXAMINATION
Spring 2009
ENG201- Business and Technical English Writing (Session - 1)
Question No: 1 ( Marks: 1 ) - Please choose one
Whose needs are most important to be fulfilled while composing a document?
speakers'
readers'
listeners'
writers'
Question No: 2 ( Marks: 1 ) - Please choose one
Which phrase is correct?
He's worked at that company for fifteen years.
He's working at that company for fifteen years.
He works at that company for fifteen years
He works at that company for fifteen years
Question No: 3 ( Marks: 1 ) - Please choose one
Which sentence is incorrect?
He lives in London.
I arrived at home at 6 o'clock.
They drove to San Francisco on Saturday.
Where do you live?
Question No: 4 ( Marks: 1 ) - Please choose one
Which of the following should NOT be used while answering the phone?
Ken speaking
This is Ken
What do you want?
Can you hold on?
Question No: 5 ( Marks: 1 ) - Please choose one
Which phrase is correct?
When you born?
When were you born?
When you are born?
When are you born?
Question No: 6 ( Marks: 1 ) - Please choose one
Which of the following should be adopted to compose concrete, convincing
messages?
All of the above
Use specific figures
Put action to words
Use vivid image building words
Question No: 7 ( Marks: 1 ) - Please choose one
A fault in the communication procedure where the meaning of the message is lost ‘in
translation’ from intention to language or from language to understanding is
called............
Distortion
Noise
Redundancy
Feedback
Question No: 8 ( Marks: 1 ) - Please choose one
Biased language that might offend the audience is based on ---------------
Cultural bias, gender bias
Cultural bias, nationality bias
Unity bias, nationality bias
None of them
Question No: 9 ( Marks: 1 ) - Please choose one
Letters are usually just one page and consist of three sections ---------------
Salutation, subject matter, references
Front matter, summary, conclusion
Body, references, end matter
Front matter, body, end matter
Question No: 10 ( Marks: 1 ) - Please choose one
Which of the following is used in a letter to emphasize a point or to include a brief
personal message?
Foot notes
Post script
End notes
All of the above
Question No: 11 ( Marks: 1 ) - Please choose one
Why document objective should be stated at the beginning?
To motivate readers to read further
To gain readers’ attention
Both i & ii
To impress readers
Question No: 12 ( Marks: 1 ) - Please choose one
Why style guides are widely used in organizations?
To achieve a uniform document
To achieve consistency of style
To achieve good results
Both i & ii
Question No: 13 ( Marks: 1 ) - Please choose one
How many aspects does Accuracy have?
6
5
4
3
Question No: 14 ( Marks: 1 ) - Please choose one
While writing persuasive messages which four things should be kept in mind about
your audience?
Main idea, consideration, needs and appeals, logic
Semantics, emotion and logics, clarity, consideration
Needs and appeals, emotion and logic, credibility, semantics
Credibility, logics, main idea, emotion
Question No: 15 ( Marks: 1 ) - Please choose one
While communicating, when you are aware not only of the perspective of others but
also their feelings, which principle of communication you are utilizing?
Concreteness
Completeness
Courtesy
Correctness
Question No: 16 ( Marks: 1 ) - Please choose one
Which of the following can be defined as follows
“It is not merely politeness with mechanical insertion of ‘please’ and ‘thank you’,
rather it is politeness that grows out of respect and concern for others.”
Clarity
Courtesy
Consideration
Credibility
Question No: 17 ( Marks: 2 )
What is meant by ‘Defining Objective’?
Question No: 18 ( Marks: 2 )
Define the term ‘Transitions’.
Question No: 19 ( Marks: 3 )
What do you understand by the term ‘Coherence’?
Question No: 20 ( Marks: 5 )
What is meant by "concreteness"? Explain it with the help of examples.
Question No: 21 ( Marks: 10 )
How many parts does Indirect Plan consist of? Explain in detail.
FINALTERM EXAMINATION
Spring 2009
ENG201- Business and Technical English Writing (Session - 2)
Time: 120 min
Marks: 75
Question No: 1 ( Marks: 1 ) - Please choose one
Which one of these words is not a synonym for "business"?
► capital
► enterprise
► project
► venture
Question No: 2 ( Marks: 1 ) - Please choose one
In which of the following bars are replaced by drawings that represent the thing described?
► Bar graphs
► Line Graphs
► Pictographs
► Photographs
Question No: 3 ( Marks: 1 ) - Please choose one
Which of the following presents the main idea before the supporting data?
► Strategic plan
► Indirect plan
► Direct plan
► Business plan
Question No: 4 ( Marks: 1 ) - Please choose one
Which question is used to ask about residential status?
► What's your address?
► Where are you from?
► Where do you belong to?
► Please sign here.
Question No: 5 ( Marks: 1 ) - Please choose one
Which question asks for advice?
► What would you like to know?
► What should I do with my plastic bottles?
► I'm afraid I don't know where the entrance is.
► May I help you in any way?
Question No: 6 ( Marks: 1 ) - Please choose one
Why style guides are widely used in organizations?
► To achieve a uniform document
► To achieve consistency of style
► To achieve good results
► Both i & ii
Question No: 7 ( Marks: 1 ) - Please choose one
Claim letter is also called:
► Transmittal letter
► Credit refusing letter
► Adjustment letter
► Complaint letter
Question No: 8 ( Marks: 1 ) - Please choose one
Which of the following can be defined as follows
“It is not merely politeness with mechanical insertion of ‘please’ and ‘thank you’, rather it is politeness that grows out of respect and concern for others.”
► Clarity
► Courtesy
► Consideration
► Credibility
Question No: 9 ( Marks: 1 ) - Please choose one
Where we use proper tone from the beginning in a reasonable and understandable way?
► Neutral news message
► Bad news message
► Good news message
► Business message
Question No: 10 ( Marks: 1 ) - Please choose one
Which of the following composition process is used in general and specific purpose while developing profile?
► Composing business message
► Defining objectives
► Bad news message
► Planning business message
Question No: 11 ( Marks: 1 ) - Please choose one
Something that stands for or represents something else, especially an object representing an abstraction is called:
► Pagination
► Symbol
► Equation
► Acronyms
Question No: 12 ( Marks: 1 ) - Please choose one
Choose the correct sentence
► Your award is richly-deserved.
► Your award is richly deserved.
► Your award is richly, deserved.
► Your award is richly; deserved.
Question No: 13 ( Marks: 1 ) - Please choose one
Which word in the following sentence should contain an apostrophe?
Phillipa cannot go to her friends party because her parents have no cars.
► can’not
► parents’
► friend’s
► car’s
Question No: 14 ( Marks: 1 ) - Please choose one
Choose the correct sentence
► The tomatoes whom grow in her garden are unlike those you buy in a store.
► The tomatoes who grow in her garden are unlike those you buy in a store.
► The tomatoes that grow in her garden are unlike those you buy in a store.
► The tomatoes which grow in her garden are unlike those you buy in a store.
Question No: 15 ( Marks: 1 ) - Please choose one
Identify the correct subjects and verbs. The subjects are in bold and the verbs are underlined.
► In the newspaper, an interesting articleappeared.
► In the newspaper, an interesting article appeared.
► In the newspaper, an interesting article appeared.
► In the newspaper, an interesting article appeared.
Question No: 16 ( Marks: 1 ) - Please choose one
Choose the sentence with the correct punctuation.
► I have been to San Francisco, California, Reno, Nevada, and Seattle, Washington.
► I have been to San Francisco California; Reno Nevada; and Seattle Washington.
► I have been to San Francisco, California; Reno, Nevada; and Seattle, Washington.
► I have been to San Francisco California, Reno Nevada, and Seattle Washington.
Question No: 17 ( Marks: 1 ) - Please choose one
Choose the sentence with the correct punctuation.
► Clothes are often made from synthetic material; for instance, rayon.
► Clothes are often made from synthetic material, for instance, rayon.
► Clothes are often made from synthetic material, for instance: rayon.
► Clothes are often made from synthetic material, for instance; rayon.
Question No: 18 ( Marks: 1 ) - Please choose one
Choose the correct sentence
► The elections will be held on the first Tuesday, of November, 2008.
► The elections will be held, on the first Tuesday of November 2008.
► The elections will be held on the first Tuesday of November, 2008.
► The elections will be held on the first Tuesday of November 2008.
Question No: 19 ( Marks: 1 ) - Please choose one
Choose the correct sentence.
► I am asking if you would like to rollerblade together tomorrow?
► I am asking "if you would like to rollerblade together tomorrow"?
► I am asking "if you would like to rollerblade together tomorrow."
► I am asking if you would like to rollerblade together tomorrow.
Question No: 20 ( Marks: 1 ) - Please choose one
Choose the correct sentence
► Jan asked? "What did Joe mean when he said, 'I will see you later.'"
► Jan asked, "What did Joe mean when he said, 'I will see you later?'"
► Jan asked, "What did Joe mean when he said, 'I will see you later'?"
► Jan asked, "What did Joe mean when he said, 'I will see you later'"?
Question No: 21 ( Marks: 1 ) - Please choose one
Which of the following report is often used when sending information to a reader outside the organization?
► Letter reports
► Business reports
► Formal reports
► Informal reports
Question No: 22 ( Marks: 1 ) - Please choose one
Choose the correct sentence
► That is a problem who can't be solved without a calculator.
► That is a problem that can't be solved without a calculator.
► That is a problem whom can't be solved without a calculator.
► That is a problem which can't be solved without a calculator.
Question No: 23 ( Marks: 1 ) - Please choose one
Which of the following reports represent prefatory parts, text and supplementary parts?
► Formal reports
► Informal reports
► Analysis reports
► Progress reports
Question No: 24 ( Marks: 1 ) - Please choose one
How many elements are found in general superstructure of reports?
► Three
► Two
► Six
► Five
Question No: 25 ( Marks: 1 ) - Please choose one
While practicing your speech you should do all of the following except:
► Finish your speech without stopping to correct errors or to restart
► Practice in a singular setting
► Keep practice sessions brief
► Practice in various settings
Question No: 26 ( Marks: 1 ) - Please choose one
Which of the following proposal section is related to researcher’s investigation?
► Justification of the study
► Research question
► Definition of terms
► Purpose of the study
Question No: 27 ( Marks: 1 ) - Please choose one
How many elements are found in conventional superstructure for instructions?
► Three
► Four
► Five
► Two
Question No: 28 ( Marks: 1 ) - Please choose one
Choose the correct sentence.
► You are my friend, however, I cannot afford, to lend you any more money.
► You are my friend, however; I cannot afford to lend you any more money.
► You are my friend: however I cannot afford to lend, you any more money.
► You are my friend; however, I cannot afford to lend you any more money.
Question No: 29 ( Marks: 1 ) - Please choose one
How many categories of role playing are used in meetings?
► Three
► Two
► Four
► Five
Question No: 30 ( Marks: 1 ) - Please choose one
How many elements are found in the conventional superstructure of a progress report?
► Three
► Four
► Five
► Six
Question No: 31 ( Marks: 2 )
What are Proposals?
Question No: 32 ( Marks: 2 )
What is meant by Organizational Logic?
Question No: 33 ( Marks: 2 )
What are the characteristics of a good interviewer?
Question No: 34 ( Marks: 3 )
Write down the structure of Short Formal Report.
Question No: 35 ( Marks: 3 )
How can we make analysis report purposeful?
Question No: 36 ( Marks: 3 )
Which phases are involved in decision making of a meeting?
Question No: 37 ( Marks: 5 )
Differentiate between Informal and Analytical Assignments.
Question No: 38 ( Marks: 5 )
What are the purposes of using Colons? Give details.
Question No: 39 ( Marks: 10 )
Suppose you are a Market Surveyor, you were asked by your Manager to evaluate the feasibility of opening a restaurant in WapdaTowncommunity. Write a short memo report in response to the given task
Question No: 40 ( Marks: 10 )
What is the difference between Feasibility Report and Proposal?
Define value chain management and what is goal of value chain management.
Discuss 10 medium of advertising.
Define retailing?
Discuss distribution mix and party involve in distribution.
Define communication and how it occurs in management?
Discuss product lay out and it process?
